Subject: Ticket Assigned - Conversation with shilpa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 11:53:11 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shilpa shilpa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shilpa Bot:  Hi Shilpa ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card iss
 uer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  052-253-0722            03:40 PM, 27th Mar                   mayar                   Hi Shilpa,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:40 PM, 27th Mar                     shilpa                    Hi, need to know my crefit status           03:40 PM, 27th Mar                     shilpa                    , credit           03:41 P
 M, 27th Mar                     shilpa                    I had return the parvel on 24th, and still there is no cash return to my ac           03:41 PM, 27th Mar                     shilpa                    Can i get my cash back?           03:41 PM, 27th Mar                     shilpa                             03:42 PM, 27th Mar                   mayar                   Kindly provide me with the order number           03:44 PM, 27th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:47 PM, 27th Mar                   mayar                   Hi Shilpa, I have not received a response from you still, please confirm if we are still connected?           03:49 PM, 27th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:51 PM, 27th Mar                       
                    View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2310625