Subject: Ticket Assigned - Conversation with farha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 11:20:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farha farha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi i’m farha Bot:  Please enter your name Customer:  farha Bot:  Hi Farha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9644837208 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528559363            03:05 PM, 27th Mar                     farha                    Ok           03:05 PM, 27th Mar                   mayar                   Hi Farha ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:05 PM, 27th Mar                     farha                    Hi Mayar. Only some of the items from my order are ready for pickup. I want to know the status of other item           03:06 PM, 27th Mar                     farha                    9644837208 is my order number           03:07 PM, 27th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:08 PM, 27th Mar                     farha                    Sure           03:08 PM, 27th Mar                   mayar                   still checking kindly allow me some time           03:10 PM, 27th Mar                     farha                    Okay           03:11 PM, 27th Mar                   mayar                   your order still on its way           03:14 PM, 27th Mar                   mayar                   when it will be ready we will send you an email           03:15 PM, 27th Mar                   mayar                   Is there anything else i can help you with?            03:15 PM, 27th Mar                     farha                    Ok.           03:15 PM, 27th Mar                     farha                    No nothng. Thanks           03:15 PM, 27th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:20 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2310422