Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 14:44:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6285078805 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966580539068            06:15 PM, 25th Mar                     hello                    ok           06:15 PM, 25th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:15 PM, 25th Mar                     hello                    6285078805           06:16 PM, 25th Mar                     hello                    this order doesn't ship till now           06:16 PM, 25th Mar                     hello                    ??           06:18 PM, 25th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           06:21 PM, 25th Mar                     hello                    ok           06:22 PM, 25th Mar                   mayar                   Could you please allow me 2 minutes more to check your order details?           06:26 PM, 25th Mar                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:31 PM, 25th Mar                   mayar                   Is there anything else i can help you with?            06:33 PM, 25th Mar                     hello                    ??           06:33 PM, 25th Mar                     hello                    hello           06:35 PM, 25th Mar                   mayar                   yes           06:36 PM, 25th Mar                   mayar                   Is there anything else i can help you with?           06:37 PM, 25th Mar                     hello                    You said allow me 2 min to check           06:37 PM, 25th Mar                     hello                    15 mins ago           06:37 PM, 25th Mar                     hello                    6285078805           06:37 PM, 25th Mar                     hello                    this order didn’t ship till now           06:38 PM, 25th Mar                     hello                    ??           06:39 PM, 25th Mar                   mayar                   we will contact our team then we will contact you again           06:40 PM, 25th Mar                   mayar                   Is there anything else i can help you with?            06:40 PM, 25th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:44 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2303757