Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 13:53:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  Nope Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6282941823 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:44 PM, 25th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:44 PM, 25th Mar                     hi                    Hi Mayar           05:44 PM, 25th Mar                     hi                    I need my order little early .... is it possible           05:45 PM, 25th Mar                     hi                    6282941823           05:45 PM, 25th Mar                     hi                    Can you please check and request for early delivery           05:45 PM, 25th Mar                     hi                    I ordered on 12 th March the only possible date for delivery showing was 30th March           05:45 PM, 25th Mar                   mayar                   your items needs a special team to be delivered           05:46 PM, 25th Mar                     hi                    What do u mean ?           05:47 PM, 25th Mar                   mayar                   so kindly allow us some time to do the needful           05:47 PM, 25th Mar                     hi                    What do u mean by special team ?           05:47 PM, 25th Mar                   mayar                   we are sorry to tell you that it takes time           05:47 PM, 25th Mar                   mayar                   we can not deliver it before 30/3/2021           05:48 PM, 25th Mar                     hi                    But it’s showing placed from 13 days           05:48 PM, 25th Mar                     hi                    Not moving to next steps           05:48 PM, 25th Mar                     hi                    Why           05:48 PM, 25th Mar                     hi                    Not even processing           05:48 PM, 25th Mar                   mayar                   yes it will be delivered to you directly that is why the statues will not change till we deliver it           05:51 PM, 25th Mar                   mayar                   Is there anything else i can help you with?            05:51 PM, 25th Mar                     hi                    No thanks           05:51 PM, 25th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:52 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2303489