Subject: Ticket Assigned - need
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 11:28:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6282941823 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:20 PM, 24th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:20 PM, 24th Mar                     hi                    Hi we placed an order 6282941823           03:20 PM, 24th Mar                     hi                    But we are not able to understand where the order is stuck           03:20 PM, 24th Mar                     hi                    Neither is processed and shipped           03:21 PM, 24th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:21 PM, 24th Mar                     hi                    It’s showing from so           03:21 PM, 24th Mar                     hi                    Many days showing placed           03:21 PM, 24th Mar                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:24 PM, 24th Mar                   mayar                   Is there anything else i can help you with?            03:24 PM, 24th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:27 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2296398