Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 11:21:59 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  أهلا مرة أخرى! Bot:  يرجى إدخال اسمك Customer:  hi Bot:  مرحبًا ، ماذا تحتاج للمساعدة؟ Customer:  عملية الإرجاع Bot:  يرجى اختيار موقعك Customer:  Kuwait Bot:    هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.   طلب إرجاع المنتج أونلاين من حسابك. أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على [email-masked]   لمزيد من التفاصيل يرجى قراءة عملية الإرجاع في مركز المساعدة.  Bot:  هل تمكنت من حل الاستعلام الخاص بك Customer:  لا Bot:  هل ما زلت تريد التحدث إلى موظف الخدمة؟ Customer:  Yes            03:06 PM, 24th Mar                     hi                    Hi           03:07 PM, 24th Mar                     hi                    They took the item that i want to return           03:07 PM, 24th Mar                     hi                    How will you return the money ?!           03:07 PM, 24th Mar                     hi                    ?!           03:07 PM, 24th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:08 PM, 24th Mar                     hi                    Hi           03:08 PM, 24th Mar                     hi                    I ask for refund request           03:09 PM, 24th Mar                   mayar                   Kinsly send me your order number           03:09 PM, 24th Mar                     hi                    They came to take the item now           03:09 PM, 24th Mar                     hi                    How about the money           03:09 PM, 24th Mar                     hi                    8242676853           03:10 PM, 24th Mar                     hi                    He didn’t give any receipts           03:11 PM, 24th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:13 PM, 24th Mar                     hi                    ?           03:14 PM, 24th Mar                   mayar                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back           03:14 PM, 24th Mar                     hi                    Ok thank you           03:15 PM, 24th Mar                     hi                    But will you send a message or email           03:16 PM, 24th Mar                   mayar                   yes we will send  you an email           03:16 PM, 24th Mar                   mayar                   Is there anything else i can help you with?            03:17 PM, 24th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:19 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2296361