Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 11:20:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  9644413237my order number Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9644413237 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:08 PM, 24th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:08 PM, 24th Mar                     hi                    I need to know the status of my order           03:08 PM, 24th Mar                     hi                    Why its getting late           03:09 PM, 24th Mar                     hi                    9644413237           03:09 PM, 24th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:09 PM, 24th Mar                   mayar                   We have checked and it appears that the following order number: (9644413237) was placed on (22/3/2021). Please note the delivery time frame is 2-3 business days(           03:11 PM, 24th Mar                     hi                    Sure           03:13 PM, 24th Mar                   mayar                   Is there anything else i can help you with?            03:16 PM, 24th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:19 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2296355