Subject: Ticket Assigned - Conversation with anna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 15:02:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anna anna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anna Bot:  Hi Anna ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643425286 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508747607            06:53 PM, 22nd Mar                   mayar                   Hi Anna, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:53 PM, 22nd Mar                     anna                    Hi. My order was supposed to be ready for collection within 2-3 days and I ordered it last Friday           06:54 PM, 22nd Mar                     anna                    When can I collect it?           06:54 PM, 22nd Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           06:57 PM, 22nd Mar                   mayar                   it takes 2-3 business days to be delivered           06:58 PM, 22nd Mar                   mayar                   our team will contact you when it will be ready           06:58 PM, 22nd Mar                   mayar                   Is there anything else i can help you with?            06:59 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2287027