Subject: Ticket Assigned - Conversation with rania
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 12:25:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rania rania                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rania Bot:  Hi Rania ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505918442            04:18 PM, 22nd Mar                   mayar                   Hi Rania, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:18 PM, 22nd Mar                     rania                    Ok i want to ask about this item it's witten it's maxi skirtcwhich means full length but th photo doesn't show me this so can you tell me if it's full length or not.           04:20 PM, 22nd Mar                     rania                    https://www.splashfashions.com/ae/en/Women/Clothing/Skirts/SPLASH-Pleated-Maxi-A-line-Skirt-with-Elasticated-Waistband/p/162546627           04:20 PM, 22nd Mar                     rania                    Yes, Ms, Mayar you still there?           04:21 PM, 22nd Mar                   mayar                   Kindly check the size guide           04:22 PM, 22nd Mar                   mayar                   and check is it suitable for you or not           04:22 PM, 22nd Mar                   mayar                   Is there anything else i can help you with?            04:23 PM, 22nd Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:25 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2285986