Subject: Ticket Assigned - Conversation with amina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 10:17:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amina amina                    Bot:  Hi again! Bot:  Please enter your name Customer:  amina Bot:  Hi Amina ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333388844            02:00 PM, 22nd Mar                   mayar                   Hi Amina, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:01 PM, 22nd Mar                     amina                    Hello i want to ask if you Do you return underwear?           02:01 PM, 22nd Mar                     amina                    I make request to return bra that i had them in wrong size           02:02 PM, 22nd Mar                     amina                    ?           02:03 PM, 22nd Mar                   mayar                   If it still not opened we can return it           02:04 PM, 22nd Mar                     amina                    Yes it is not open           02:05 PM, 22nd Mar                   mayar                   so Kindly send me the order number to create a return request for you           02:09 PM, 22nd Mar                   mayar                   Are you still with us?           02:11 PM, 22nd Mar                   mayar                   Hi Amina, I have not received a response from you still, please confirm if we are still connected?           02:13 PM, 22nd Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:17 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2285073