Subject: Ticket Assigned - Conversation with samia shah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 10:22:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samia shah samia shah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  samia shah Bot:  Hi Samia Shah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643732072 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0585786652            02:05 PM, 22nd Mar                   mayar                   Hi Samia, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:05 PM, 22nd Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           02:10 PM, 22nd Mar                     samia shah                    Sure           02:11 PM, 22nd Mar                   mayar                   the order takes 2-3 days to be ready  at the store           02:13 PM, 22nd Mar                     samia shah                    It said 1-2 business days           02:13 PM, 22nd Mar                     samia shah                    When i placed the order           02:13 PM, 22nd Mar                   mayar                   as our policy it takes 2-3 days to be delivered so           02:16 PM, 22nd Mar                   mayar                   we wil send you an email we it  is ready           02:16 PM, 22nd Mar                   mayar                   Is there anything else i can help you with?            02:17 PM, 22nd Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:20 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2285100