Subject: Ticket Assigned - Conversation with r
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 09:15:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with r r                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  r Bot:  Hi R ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966559639879            12:59 PM, 22nd Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:00 PM, 22nd Mar                     r                    Yea yesterday i bought something at the store (don't tell me to go back there, those people are useless). i tried on nursing bra's but theyre too tight, but i cant exchange them. How on earth am i supposed to know if something fits if i cant try it on in the store?! who comes up with these dumb policies           01:01 PM, 22nd Mar                   mayar                   How can i help you?           01:01 PM, 22nd Mar                     r                    Yea yesterday i bought something at the store (don't tell me to go back there, those people are useless). i tried on nursing bra's but theyre too tight, but i cant exchange them. How on earth am i supposed to know if something fits if i cant try it on in the store?! who comes up with these dumb policies           01:01 PM, 22nd Mar                   mayar                   i know how much it is an annoying thing .           01:03 PM, 22nd Mar                     r                    yea? well what am i supposed to do with these bras now? ive wasted my money           01:03 PM, 22nd Mar                   mayar                   but you should head to the same store to let them do  the needful           01:04 PM, 22nd Mar                     r                    on the back of the receipt it says i cant return it. what do i do, smack them over the head with it and demand my money back or what?           01:04 PM, 22nd Mar                   mayar                   actually  it  is not allowed to exchange or return these items           01:09 PM, 22nd Mar                   mayar                   you should try it in the store before buying it           01:10 PM, 22nd Mar                   mayar                   Is there anything else i can help you with?            01:12 PM, 22nd Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:15 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2284711