Subject: Ticket Assigned - pre delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Mar 2021 12:02:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  pre delivery richa gupta                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  richa gupta Bot:  Hi Richa Gupta ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555352235            03:49 PM, 03rd Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:53 PM, 03rd Mar                   mayar                   Are you still with us?           03:54 PM, 03rd Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:56 PM, 03rd Mar                     richa gupta                    Why           03:57 PM, 03rd Mar                     richa gupta                    I am waiting for you to transfer me to agent           03:57 PM, 03rd Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:58 PM, 03rd Mar                   mayar                   i am an agent           03:59 PM, 03rd Mar                   mayar                   Are you still with us?           04:00 PM, 03rd Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:01 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2182976