Subject: Ticket Assigned - return
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 15:54:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return Rolling Camera                    Hello  am here           07:29 PM, 02nd Mar                     Rolling Camera                    I got disconnected           07:29 PM, 02nd Mar                     Rolling Camera                    Will the items be delivered today? As scheduled?           07:30 PM, 02nd Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:38 PM, 02nd Mar                   mayar                   Kindly send me your order number           07:41 PM, 02nd Mar                     Rolling Camera                    8238756988,           07:44 PM, 02nd Mar                     Rolling Camera                    Will it be delivered today  as scheduled?           07:45 PM, 02nd Mar                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+96569994803)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.   We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance. ​           07:48 PM, 02nd Mar                   mayar                   Are you still with us?           07:50 PM, 02nd Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:53 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2178777