Subject: Ticket Assigned - delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 15:26:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery User                    Hello good evening           07:11 PM, 02nd Mar                     User                    I would like to follow-up my on line order set for delivery today           07:11 PM, 02nd Mar                     User                    Order 8238756988 for Self Adhesive Hooks - Set of 2... +8more item(s) for KWD  19.4 is confirmed. Expect delivery by 02-03-2021.           07:13 PM, 02nd Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:14 PM, 02nd Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           07:17 PM, 02nd Mar                     User                    Ok           07:17 PM, 02nd Mar                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+96569994803)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           07:21 PM, 02nd Mar                   mayar                   Are you still with us?           07:23 PM, 02nd Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:24 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2178610