Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 11:18:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502097021            03:09 PM, 27th Feb                     hi                    Ok           03:10 PM, 27th Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,How may I help you?           03:11 PM, 27th Feb                     hi                    9638422888 one item cancelled           03:11 PM, 27th Feb                     hi                    How I can return my money I paid with tapy           03:11 PM, 27th Feb                     hi                    How can I add another item to my shipment           03:12 PM, 27th Feb                     hi                    ?????           03:13 PM, 27th Feb                     hi                    Hello???           03:14 PM, 27th Feb                     hi                    ????!!!!           03:14 PM, 27th Feb                   mayar                   We would like to inform you that we have processed the refund of amount (AED49.00) on (27/2/2021) and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           03:15 PM, 27th Feb                     hi                    ????????           03:15 PM, 27th Feb                   mayar                   Is there anything else i can help you with?            03:16 PM, 27th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:17 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2161155