Subject: Ticket Assigned - C&C
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 08:29:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  C&C User                    Hi, I would like to cancel my order #9634812967 please           12:21 PM, 27th Feb                     User                    And I would like a refund           12:22 PM, 27th Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:23 PM, 27th Feb                     User                    Hi           12:23 PM, 27th Feb                   mayar                   We can see the order has been placed on Feb 11, 2021 with the order number  <9634812967>   As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.  The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.           12:25 PM, 27th Feb                     User                    Alright, thank you so much. That's very helpful           12:26 PM, 27th Feb                   mayar                   Is there anything else i can help you with?            12:26 PM, 27th Feb                     User                    No, that's it           12:26 PM, 27th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:27 PM, 27th Feb                     User                    You too. Thank you so much!           12:27 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2160252