Subject: Ticket Assigned - cancellation
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 14:42:10 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  cancellation User                    Hi, i ordered through the app, the amount is deducted from my bank account but it didnt get through (i didnt recieve an email, and its not listed in my orders)           06:20 PM, 24th Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:22 PM, 24th Feb                     User                    Hi, i ordered through the app, the amount is deducted from my bank account but it didnt get through (i didnt recieve an email, and its not listed in my orders)           06:23 PM, 24th Feb                   mayar                   Kindly send us your order number           06:25 PM, 24th Feb                     User                    I didnt recieve order number           06:25 PM, 24th Feb                   mayar                   Kindly send us 
 your email id           06:28 PM, 24th Feb                     User                    [email-masked]           06:28 PM, 24th Feb                   mayar                   This id was not used while placing your order           06:30 PM, 24th Feb                     User                    It was           06:30 PM, 24th Feb                     User                    and it was processing the payment           06:30 PM, 24th Feb                     User                    and it is deducted as sent to you (bank statment)           06:31 PM, 24th Feb                   mayar                   send your phone number           06:32 PM, 24th Feb                     User                    66166697           06:32 PM, 24th Feb                   mayar                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.  Please note that the transaction has only been authorized and not captu
 red. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.  Do place a new order again with us so we will be able to confirm & deliver it you.           06:36 PM, 24th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:37 PM, 24th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2150374