Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 16:16:21 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation Glossy Sun                    I received order number is 9634434433.  But item is missing : Set of 3 - Assorted Trunks with Elasticised Waistband ... also i have received an email of delivery and the item was not included  Please counter check and deliver or cancel the item           08:02 PM, 21st Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:05 PM, 21st Feb                   mayar                   Kindly send me a picture of the missing item           08:07 PM, 21st Feb                   mayar                   Are you still with us?           08:11 PM, 21st Feb                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. 
           08:15 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2136002