Subject: Ticket Assigned - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 16:04:25 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    Hello           07:40 PM, 21st Feb                   Bot                   Hi again!           07:40 PM, 21st Feb                     User                    I order in January and I already talked to your costumer service about my missing item           07:41 PM, 21st Feb                     User                    And they send me email but still no response about missing item           07:41 PM, 21st Feb                     User                    6268562915           07:43 PM, 21st Feb                     User                    Hello           07:44 PM, 21st Feb                   Bot                   أهلا مرة أخرى!           07:44 PM, 21st Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:49 PM, 21st Feb                   mayar                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           07:56 PM, 21st Feb                   mayar                   Is there anything else i can help you with?            07:58 PM, 21st Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:01 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2135938