Subject: Ticket Assigned - collection
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 15:49:09 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  collection Funny Pen                    Hello I refunded shipment by the date of 17 feb i paid with cash on delivery up till this moment I didn’t receive anything in my credit balance so can i know when i will receive it and how can i get my money back ? Can i go to a store and exchange them from the application or what is the process           07:36 PM, 21st Feb                     Funny Pen                             07:37 PM, 21st Feb                     Funny Pen                             07:37 PM, 21st Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:41 PM, 21st Feb                   mayar                   Could you please allow me 2 minutes to check your order details?           07:45 PM, 21st Feb                   mayar                   We would like to inform you that your product reached our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           07:46 PM, 21st Feb                   mayar                   then the amount will be refunded in your credit           07:47 PM, 21st Feb                   mayar                   Is there anything else i can help you with?            07:47 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2135871