Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 10:51:32 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund User                    Hi           02:24 PM, 21st Feb                     User                    This is regarding my 2 orders           02:24 PM, 21st Feb                     User                             02:25 PM, 21st Feb                     User                             02:26 PM, 21st Feb                     User                    Order no 9626415894 and 9626360722           02:27 PM, 21st Feb                     User                    2 jackets were returned yet I have not received refund in my bank account           02:27 PM, 21st Feb                     User                    Also 1 tshirt was cancelled from your end and still no refund received           02:28 PM, 21st Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:28 PM, 21st Feb                     User                    Please help on my refund query           02:30 PM, 21st Feb                   mayar                   Could you please allow me 2 minutes to check your order details?           02:34 PM, 21st Feb                   mayar                   We would like to inform you that we have processed the refund of amount (AED100.00) on (16/1) and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days. regarding  order 9626415894           02:39 PM, 21st Feb                   mayar                   We would like to inform you that we have processed the refund of amount (AED80.00) on (19/1) and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           02:44 PM, 21st Feb                   mayar                   Regarding order 9626360722           02:44 PM, 21st Feb                   mayar                   Is there anything else i can help you with?            02:47 PM, 21st Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:51 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2134057