Subject: Ticket Assigned - C&C
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 08:34:23 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  C&C User                    Hi           12:17 PM, 21st Feb                     User                    My order no #6264845286           12:20 PM, 21st Feb                     User                    I was cancelled this order due to delay delivery but i did not refund           12:20 PM, 21st Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:22 PM, 21st Feb                   mayar                   Could you please allow me 2 minutes to check your order details?           12:27 PM, 21st Feb                   mayar                   We can see the order has been placed on <Date> with the order number  6264845286  As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.  The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.           12:28 PM, 21st Feb                   mayar                   on Jan 17, 2021           12:30 PM, 21st Feb                   mayar                   Is there anything else i can help you with?            12:30 PM, 21st Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:33 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2133180