Subject: Ticket Assigned - Conversation with Bubbling Beer
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 13:34:37 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Beer Bubbling Beer                    Assallamo allaykum           05:14 PM, 20th Feb                     Bubbling Beer                    Ma'am and sir actually my order is already 1 week. why you not process my order I tell you.. my number is 0507496309..           05:15 PM, 20th Feb                     Bubbling Beer                    6273394753 and this is my tracking number.           05:15 PM, 20th Feb                     Bubbling Beer                    Why you not call me and track my order?           05:16 PM, 20th Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:20 PM, 20th Feb                   mayar                   Could you please allow me 2 minutes to check your order details?           05:25 PM, 20th Feb                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+966507496306)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           05:27 PM, 20th Feb                   mayar                   Is there anything else i can help you with?            05:31 PM, 20th Feb                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:34 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2130018