Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 07:55:04 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I have requested for return online but till now no body contacted me to collect the return so that I can get my refund. 
Order number  is :- 9630768388 
Please escalate this as soon as possible 
I am regular doing online shopping from centrepoint and I don't expect this kind of customer service. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2095035