Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 04:27:37 +0000 (UTC)

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydpcfc68451yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div>Kund 3rd reminder</div>
<div><br></div>
        
        <div id="ydpcfc68451yahoo_quoted_4347643240" class="ydpcfc68451yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, 19 February, 2021, 03:04:34 pm GMT+4, Shraddha Desai &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="ydpcfc68451yiv2974022949"><div><div class="ydpcfc68451yiv2974022949ydpc372a165yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div>Kind 2nd remibder</div>
<div><br></div>
        
        <div class="ydpcfc68451yiv2974022949yqt8014769519" id="ydpcfc68451yiv2974022949yqt31329"><div class="ydpcfc68451yiv2974022949ydpc372a165yahoo_quoted" id="ydpcfc68451yiv2974022949ydpc372a165yahoo_quoted_3744366436">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    On Monday, 15 February, 2021, 10:50:56 am GMT+4, Shraddha Desai &lt;[email-masked]&gt; wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div id="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568"><div><div class="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div>Kind 1st reminder</div>
<div>Where is my refund???????????????</div>
<div><br></div>
        
        <div class="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568yqt7027525586" id="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568yqt27230"><div class="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayahoo_quoted" id="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayahoo_quoted_3769617894">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    On Thursday, 11 February, 2021, 04:20:25 pm GMT+4, Shraddha Desai &lt;[email-masked]&gt; wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div id="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayiv4304564532"><div><div class="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayiv4304564532ydpf2b19767yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div>Please find the screenshot of the order number where you have not processed the refund till now and which you were unable to open.Kindly do the needful ASAP.</div>
<div>Delivery boy who collected all the items jis number is 0557317257</div>
<div><br></div>
<div>Thanks</div>
<div>Shraddha Desai</div>
<div>0508675859</div>
<div><br></div>
        
        <div class="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayiv4304564532yqt6135241717" id="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayiv4304564532yqt04097"><div class="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayiv4304564532ydpf2b19767yahoo_quoted" id="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayiv4304564532ydpf2b19767yahoo_quoted_3887106058">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    On Tuesday, 2 February, 2021, 03:56:40 am GMT+4, Splash &lt;[email-masked]&gt; wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div id="ydpcfc68451yiv2974022949ydpc372a165yiv0563884568ydpa80bac4ayiv4304564532ydpf2b19767yiv8228579420"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi shraddha,</div></div>
<div dir="ltr">
<div dir="ltr">
<br>Thank you for your patience.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance. ​</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr"><strong>As about the order ID: 9627407740 and 9627847164 so we tried to open but it could not be opened, kindly check the order numbers if there is any mistake in digits and share with us the correct order numbers.</strong></div>
<div dir="ltr">
<strong>​</strong><br>
</div>
<div dir="ltr">
<strong>As about the order ID 9627803276: So the refund amount of AED 21.60 has been processed from our side on 02 Feb 2021 to your bank account under the transaction ID 169999990069018155.</strong><br> <br>** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.</div>
</div>
</div>

	

</div></div></div>
            </div>
        </div></div>
</div></div></div></div>
            </div>
        </div></div>
</div></div></div></div>
            </div>
        </div></div>
</div></div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2042604