Subject: Ticket Assigned - Conversation with Bubbling Shoe
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 16:13:17 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Shoe Bubbling Shoe                    Hello           07:50 PM, 19th Feb                   Bot                   أهلا مرة أخرى!           07:50 PM, 19th Feb                     Bubbling Shoe                    Gudevng           07:50 PM, 19th Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,How may I help you?           07:51 PM, 19th Feb                     Bubbling Shoe                    How can i approach u through mail           07:52 PM, 19th Feb                     Bubbling Shoe                    Actually I have ordered a product from centro, firstly they have cancelled it, again I ordered the same thing but they have sent me a wrong product. I wana order it now but I'm unable to understand that why they were not sending the product I ordered, as I have a chat about this issue with one of you, they said me to send an email if they have cancelled again.           07:55 PM, 19th Feb                     Bubbling Shoe                    Are u there..?           07:57 PM, 19th Feb                   mayar                   Yes           07:58 PM, 19th Feb                   mayar                   We would like to tell you that you can order it again and if you faced any problem while delivering kindly send us an email           08:00 PM, 19th Feb                   mayar                   or you can chat with us           08:00 PM, 19th Feb                   mayar                   Is there anything else i can help you with?            08:02 PM, 19th Feb                     Bubbling Shoe                    Wait I will show you that how many times I have ordered the same product           08:02 PM, 19th Feb                     Bubbling Shoe                    But why this was happening again and again           08:02 PM, 19th Feb                   mayar                   Kindly send us your orders numbers           08:03 PM, 19th Feb                     Bubbling Shoe                    Ok           08:03 PM, 19th Feb                     Bubbling Shoe                    Wait           08:03 PM, 19th Feb                   mayar                   Waiting for you           08:03 PM, 19th Feb                     Bubbling Shoe                             08:04 PM, 19th Feb                     Bubbling Shoe                    3times they have cancelled the same thing           08:04 PM, 19th Feb                     Bubbling Shoe                    You can check the image           08:05 PM, 19th Feb                     Bubbling Shoe                    Once they hav sent me a wrong product           08:06 PM, 19th Feb                   mayar                   Could you please allow me 2 minutes to check your order details?           08:06 PM, 19th Feb                     Bubbling Shoe                    K sure           08:06 PM, 19th Feb                   mayar                   We are truly sorry to hear that you are facing issues while trying to add an item to the shopping cart. This is surely not the experience we want our customers to have when they shop with us.  Due to its high demand; the item might have been added and ordered already when the item came back in stock.  We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.           08:07 PM, 19th Feb                   mayar                   You can enter an email address on the product page in the "My Notification" field, in order to be notified of the product's availability in stock.           08:08 PM, 19th Feb                   mayar                   Is there anything else i can help you with?            08:09 PM, 19th Feb                     Bubbling Shoe                    Actually it's showing that the product is available           08:10 PM, 19th Feb                     Bubbling Shoe                    Bt they were cancelling can I knw the reason that why it's happening nly for me           08:11 PM, 19th Feb                   mayar                   We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.           08:11 PM, 19th Feb                     Bubbling Shoe                    Ok thnk you           08:12 PM, 19th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:12 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2126207