Subject: Ticket Assigned - Conversation with Funny Birdie
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 13:29:14 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Funny Birdie Funny Birdie                    Hi           05:10 PM, 19th Feb                     Funny Birdie                    Anyone there           05:10 PM, 19th Feb                     Funny Birdie                    I have asked my questions           05:12 PM, 19th Feb                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,How may I help you?           05:13 PM, 19th Feb                     Funny Birdie                    Hi           05:14 PM, 19th Feb                     Funny Birdie                    Mayar           05:15 PM, 19th Feb                   mayar                   Kindly send your order number           05:15 PM, 19th Feb                   mayar                   hi           05:15 PM, 19th Feb                     Funny Birdie                    I have returned the Gents jogger.           05:15 PM, 19th Feb                     Funny Birdie                    I paid 75 aed. But I  got 60 aed in return           05:16 PM, 19th Feb                     Funny Birdie                    Why           05:16 PM, 19th Feb                   mayar                   Kindly send your order number to make me able to check           05:16 PM, 19th Feb                     Funny Birdie                    9632481389           05:17 PM, 19th Feb                     Funny Birdie                    Order number           05:17 PM, 19th Feb                     Funny Birdie                    What about 15 aed? Why it's deducted?           05:18 PM, 19th Feb                     Funny Birdie                    I didn't understand           05:18 PM, 19th Feb                   mayar                   We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.           05:18 PM, 19th Feb                     Funny Birdie                    In my credit it's showing 60 aed           05:19 PM, 19th Feb                     Funny Birdie                    Not full amount           05:19 PM, 19th Feb                     Funny Birdie                    Please explain           05:20 PM, 19th Feb                   mayar                   We are sorry to tell you that we can not refund you your voucher           05:20 PM, 19th Feb                   mayar                   It is non refundable           05:21 PM, 19th Feb                     Funny Birdie                    Vochier amount?           05:21 PM, 19th Feb                     Funny Birdie                    I didn't understand           05:21 PM, 19th Feb                     Funny Birdie                    Please let me know           05:22 PM, 19th Feb                   mayar                   You Have used a voucher while ordering and we are not able to refund it because it is  nonrefundable amount           05:24 PM, 19th Feb                   mayar                   Is there anything else i can help you with?            05:24 PM, 19th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:26 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2125606