Subject: Ticket Assigned - Really horrible service by centerpoint.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 03:14:26 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Really horrible service by centerpoint. I had requested my return on last saturday 30th of January and today is
February 8th they had told they will pick it up in 3 to 5 business days .
It's been double the time of that no one has contacted me to pick up the
item . I have been calling centerpoint everyday because of this they say
that they will pick it up but none does . Your company has no shame while
dealing with the customers whatsover . Firstly while ordering the product
they give such hard slippers which when i tried spores have come on my feet
cause of it and now when i request a refund they don't even show up really
terrified with your services. Will never recommend this company to any of
my friends or family kindly return my money in my credit card amounting to
25 aed . My mobile no is 0503654450 i haven't recived the order number at
least after writing this email kindly follow up on this.
Regards
Krishna Adnani
0503654450

On Sat, Jan 30, 2021, 3:37 PM Centrepoint <[email-masked]>
wrote:

> Please update your pickup address.
> 
> <https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> 
> Babyshop
> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Lifestyle
> <https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Splash
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Shoe
> Mart
> <https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Offers
> <https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Clearance
> <https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>
> Thank you for submitting your Click & Collect return request
>
> Hi Krishna Adnani, you’re almost there! You can finish returning this
> product in a few easy steps:
> 1. Update your pick-up address
>
> Please enter it  here
> <https://www.centrepointstores.com/ae/en/my-account/returnaddress/1000483686?utm_source=hybris&utm_medium=email&utm_campaign=return_initiation_AE_en>
>  so we know where to collect your items from. Your return cannot be
> processed without a pickup address.
> 2. Confirm your pick-up
>
> Our courier partner will send you an SMS to arrange your return pick-up.
> Your pickup should take place in 2-3 business days.
> 3. Hand over your return
>
> Wrap and seal your products in their original packaging, with all tags
> intact. Our courier partner will give you an acknowledgement receipt when
> they collect it.
> 4. Receive your refund
>
>    - Your product will take 3-5 business days to reach our warehouse.
>    - We'll take 1 business day to conduct a quality check.
>    - Your refund will be issued in 2-7 business days after the quality
>    check.
>
> Once we transfer your refund, it may take up to 48 hours to reflect in
> your bank account.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
>  <https://www.facebook.com/CentrepointME>
>
> *Connect with us* on your favourite social network.
>  <https://twitter.com/centrepointme>
>
> Reach out in 140 characters! We are *@centrepointme*.
>
> *Call us on 800-MYCP (800-6927).*
> 7 days a week, 24 hours a day
> 
> © 2021 Retail World Limited
> Privacy Policy
> <https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> | Terms & Conditions
> <https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2073169