Subject: Ticket Assigned - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 09:35:21 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi 
This is regarding my refund.
On 17th Of Jan I have returned 11 items to collection guy 10 items for splash and 1 item for lifestyle. 
Below mentioned are the order number.
 If you have processed the refund I need a payment transfer proof as I am fed up following up with your team
Order number  9627407740 if you see I have returned  4 items but refund shows only 1 item. Make sure you process full refund for all the 4 items and adjust in Toby payments.
I did not receive refund for order number 9627803276 at all
I did not receive refund for order number 9627847164 item returned was  printed cardigan with long sleeves and tie ups AED39 and I received msg that I have canceled the return request where in fact I have already returned the items.
Kindly get back to me ASAP.
Best Regards
Shraddha Desai
[email-masked] https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2042604