Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 13:05:50 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello Support Team,

This is with regard to below return 1000525561 for order 6271868968.
Can it be exchanged for Size 46 instead? The issue is the size.
Warm Regards,

Meros Mathew

On Sat, Feb 13, 2021 at 8:58 AM Centrepoint <[email-masked]>
wrote:

> Here’s what you need to do next.
> 
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>
> We’ve received your return request.
>
> Hi Meros Mathew, thank you for getting in touch with us. Here’s how your
> return 1000525561 for order 6271868968 will work.Our delivery partner
> will pick up your return in around 3-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *SHOEXPRESS*
> Textured Floaters with Hook and Loop Closure
> Color: Black
> Size: 45
> Quantity: 1 SAR 110
>
> Total *SAR 110*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 7-14 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent
>    will also be credited to your My Credit balance.
>
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2092493