Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 14:59:43 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
No one asked me if I want them in my account or in my credit card. This is not my problem. You need to find a way to return my money to my credit card. On the application the return policy says that
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If I have paid through credit/debt card then refund will be made to the original purchaser as credit to the relevant credit/debit card or bank account used for the transaction after deducting the applicable bank charges (if any).<br>
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It has to be a way to return my money to my credit card. <span id="ms-outlook-android-cursor">
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 9, 2021 4:09:44 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2072706] - Returns
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<div dir="ltr" style="text-align:left">Hi Shaikha,<br>
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<div style="text-align:left">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr" style="text-align:left">We sincerely apologize for any inconvenience caused however, we are sorry to tell you that we can not transfer the amount to your bank account after transferring it to your credit .</div>
<div dir="ltr" style="text-align:left"> Thank you for your help!</div>
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<div style="text-align:left">Your Friends,</div>
<div style="text-align:left"><span dir="ltr">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2072706