Subject: RE: Bank transferring issue
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mayar Mayar Nasser <[email-masked]>
Date: Tue, 9 Feb 2021 11:39:53 +0000

Hi Seeta,

The ticket not assigned to finance group. Please assign the ticket to finance agent group.

Regards,
Malik
From: Seeta Seeta <[email-masked]>
Sent: Tuesday, February 9, 2021 3:31 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Mayar Mayar Nasser <[email-masked]>
Subject: Re: Bank transferring issue

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mayar Mayar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 8 February, 2021 17:09:05
Subject: Bank transferring issue

Hi Team,

Problem Statement: Bank transferring issue

Order Date : 5/12/2021
Order ID: 6251658362
Tracking ID: 46396236714
RMA : 1000385046

Assistance Required: Transfer the amount

Issue Description: The customer asked us to transfer his amount to his bank account instead of my credit . after creating a ticket on Hybris we got no response on our ticket .Kindly do the needful.

Regards,
CS Team Mayar

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