Subject: RE: Reverse pickup/extra items- 8226647825
From: Jessie Caparas <[email-masked]>
To: ecom cskuwait <[email-masked]>, Apoorv Joshi <[email-masked]>, Babyshop Whkwt2 <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Midhun Madhu <[email-masked]>, "[email-masked]" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 7 Feb 2021 09:47:27 +0000

++@Escalations Dxbteam<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Jessie Caparas
Sent: Sunday, February 7, 2021 1:47 PM
To: ecom cskuwait <[email-masked]>; Apoorv Joshi <[email-masked]>; Babyshop Whkwt2 <[email-masked]>
Cc: Midhun Madhu <[email-masked]>; [email-masked]; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: RE: Reverse pickup/extra items- 8226647825
Importance: High

@ecom cskuwait<mailto:[email-masked]>

Please update once collected.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 6, 2021 3:14 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Babyshop Whkwt2 <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Reverse pickup/extra items- 8226647825

Dear sir,
@Apoorv Joshi<mailto:[email-masked]>
Please be informed the extra  02 items will be collected tomorrow on dated   07/02/21 from the  customer ,

Hi sir,
@Babyshop Whkwt2<mailto:[email-masked]>
Please arrange  reverse  pick up for  extra items tomorrow from the customer .

Order number ;8226647825
Item qty ;2 (160671229)

Customer Name ; Alaa Al Qallf
Block -3
16 Main Street 09
Qusor
Ahmadi

Customer Contact number :+965 97274063

Thanks & Regards,

Siva Prasad

From: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Sent: 06 February 2021 13:53
To: ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Subject: FW: Reverse pickup/extra items- 8226647825

________________________________
From: Apoorv Joshi
Sent: Saturday, February 6, 2021 1:52:48 PM (UTC+03:00) Kuwait, Riyadh
To: Jessie Caparas
Cc: Fauzan Ahmad, Musalman; Midhun Madhu; Mayar Mayar Nasser; seeta.seeta; Shakeeb Arsalan; Manish Kumar; Malik Ismail; Mohd Imran; Akshay Berry
Subject: Reverse pickup/extra items- 8226647825

External email sender, please take precaution.
Hi Jessie,

Can you please assist on the below case. As per child ticket: 2030730, siva advised us that the extra items that customer has received will be collected from her and the customer will be contacted but the customer is saying no one has contacted her yet regarding extra items.

Please assist to get an update on this. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mayar Mayar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 6, 2021 3:12:24 PM
Subject: Extra items

Hi Team,

Problem Statement:Extra items delivered

Order Date : 5/1/2021
Order ID: 8226647825
Tracking ID:FP0106210002258

Assistance Required: collect the items

Issue Description: This customer recived 2 Extra items with amount of 26 KWD. He wants us to collect it  . An escalation has been raised to the warehouse and they told us that they will collect the items but the customer told us that no one reached him to collect the items . Kindly collect it asap

Regards,
CS Team Mayar

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