Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 10:11:17 +0000

Hi Mayar nasser mahmoud,  
  The following message composed by you on ticket 2021834 failed to reach the recipient [email-masked]. 
  Reason: "Message dropped - Invalid or problematic address.  "
  Message content:  Hi Team,  Please take a look at ticket #2021834  Problem Statement: Late Collection  Order Date : 28/2/2020 Order ID: 6258982063 Tracking ID: 46403648675 RMA: 1000460504  Collection reference : A22FA38   Assistance Required: Need Urgent Collection  Issue Description: The return request was created on 22/1/2021 and till now the item has not collected from the customr so kindly arrange the collection on priority basis.  Regards, Mayar.