Subject: New Reply Received - إرجاع قطعة
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 09:30:14 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  إرجاع قطعة  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Collection is arranged <b><span style="color:blue">Collection
</span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">B032920</span></b>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Best Regards
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT Executive
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> KSA
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> Riyadh</span>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>aramex.com</span><span style="font-size:9.0pt;color:#1F497D"></span>
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<span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>For a greener planet, please don</span><span style="font-size:8.0pt;font-family:SimSun;color:#8AB131">’</span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>t
 print this email unless necessary.</span>
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<div>From: Fatima Mohamed <br>
<b>Sent:</b> Wednesday, February 3, 2021 12:23 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; ALL BAH CRM - Cluster &lt;[email-masked]&gt;; Abdulrahman Mohamad (SA) &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#1999323] - <span lang="AR-SA" dir="RTL">إرجاع قطعة</span>
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<div class="MsoNormal">Adding <a id="OWAAM6B4EB46908164886A3FEA297FF678655" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abdulrahman Mohamad (SA)</span></a>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks &amp; Best Regards</span></b></div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Fatima Mohamed</span></b></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT executive
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Aramex Bahrain W.L.L</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>– Manama, Bahrain</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'></span>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Tel +973 17330434
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, February 3, 2021 12:16 PM<br>
<b>To:</b> ALL BAH CRM - Cluster &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#1999323] - <span lang="AR-SA" dir="RTL">إرجاع قطعة</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1999323&amp;data=04%7C01%7CFatimaMo%40aramex.com%7C4a1437f224774aed45ff08d8c8246119%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637479405868175305%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=eQ2KrGfmmZ2UaEN00oylY0W1oqH6zaIumf2UFjTJBNM%3D&amp;reserved=0" rel="noreferrer">
#1999323</a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late Collection</span></div>
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Order Date :​12/1/2021<br>
Order ID: ​7428269788<br>
Tracking ID: ​45447186503</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">RMA :  1000453631<br>
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Assistance Required: Need Urgent Collection<br>
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Issue Description: The return request was created on 19/1/2021 and till now the item has not collected from the customr so kindly arrange the collection on priority basis.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mayar</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1999323:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1999323