Subject: RE: Partial Cancellation - 9626763456
From: Faraz Lohani <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Mayar Mayar Nasser <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Mohd Imran <[email-masked]>
Date: Tue, 2 Feb 2021 14:08:17 +0000

Hi team,

Raised to tech for further assistance.

INC0969174

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Jessie Caparas <[email-masked]>
Sent: Tuesday, February 2, 2021 3:01 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>
Cc: Mayar Mayar Nasser <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Mohd Imran <[email-masked]>
Subject: RE: Partial Cancellation - 9626763456
Importance: High

@Faraz Lohani<mailto:[email-masked]>

For your action please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 1, 2021 4:46 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Mayar Mayar Nasser <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Partial Cancellation - 9626763456

External email sender, please take precaution.
Hi Team,

Please assist in cancellation of the following items in the below mentioned order number:
162383967, 162148015, 162373832, 162488834, 161663590, 162401127, 162713927

As per warehouse under child ticket: 1990833, they have confirmed the order is not showing on their system.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mayar Mayar Nasser" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 1, 2021 5:50:09 PM
Subject: cancellation

Hi Team,

Problem Statement: cancellation

Order Date : 5/1/2021
Order ID: 9626763456
Tracking ID: N/a

Assistance Required: cancel this order

Issue Description: the order was created on 5/1/2021 and it is not showing in the warehouse and it was not shipped so kindly cancel this order and process the refund.

Regards,
CS Team Mayar

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