Subject: New Reply Received - Item damaged
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 07:57:48 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Item damaged  Ticket comment <div>Hi,</div>
<div>As I mentioned earlier that I do not have the box anymore so is that ok?</div>
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<div>Thanks <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 2 Feb 2021, at 9:37 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Arsh,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience</div>
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<div dir="ltr">After checking we would like to tell you that you have create a return request so kindly be noted that the courier partner may take up to 3- 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971554291250). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further and kindly be noted that no problem in throwing the box our team will not scan it . </div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2044116