Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 14:17:36 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="ltr">
<div>Hi,</div>
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"After  checking the website we cloud not see this code" </b><br>
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<div>Appreciated!!!</div>
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<div>Is this the way an expert from such a prominent group with much appreciated customer satisfaction responds?<br>
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<div>I am having screenshots and even screen recorded video for the same.</div>
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<div>But I am wondering how you can ask like this!!</div>
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<div>Even your customer service chat agent replied this morning that it was still available in your webpage and app, and he will inform the concerned to remove it.</div>
<div>(you can check that chat)</div>
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<div>Now after removing from your webpage and are you perfectly acting that it is not available there?!!</div>
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<div>Much Appreciated!!!</div>
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<div>Really Shame on you people.</div>
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<div>Now I came to know what your customer service is and how you are treating customer satisfaction.</div>
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<div>Anyhow I am attaching that screenshot below.</div>
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<div>Do what you can do and meantime I know what to do with your great customer satisfaction!!</div>
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<div>Regards,</div>
<div>Akarsh<br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4ODQzMTUwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cdFL0SvmfSfvG1UT4fi271_mw7z2aEBG0ZWacGo4NzE" alt="image.png" style="margin-right: 25px"><br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Feb 1, 2021 at 2:41 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Akarsh,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused,<br><br>
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<div dir="ltr">After  checking the website we cloud not see this code . If it still available  on the website kindly send us a screenshot of this code by today`s date.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2042993