Subject: New Reply Received - Re:
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 09:11:14 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Re:   Ticket comment <div style="direction: rtl"><br></div>
<div dir="ltr" style="direction: ltr">I order it and paid yesterday but you send email and tell me you cancel it from my order</div>
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<div>On 1 Feb 2021, at 10:57 AM, Lifestyle &lt;[email-masked]&gt; wrote:<br><br>
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<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Feda,</span></div>
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<span rel="tempredactor" style="font-size: 14px">Thank you for getting in touch with us.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We are truly sorry to hear that you are facing issues while trying to add an item to the shopping cart. This is surely not the experience we want our customers to have when they shop with us.</span><br>
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<div><span style="font-size: 14px">Due to its high demand; the item might have been added and ordered already when the item came back in stock.</span></div>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Feel free to get in touch with us for further assistance.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2042444