Subject: JayWay Chat audit for 09/11/2022
From: Harsh Sharma <[email-masked]>
To: "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Sun, 11 Sep 2022 15:45:01 -0700 (MST)

Hello Team, 

Please find the feedback for the JayWay Travels chat audit on 09/11/2022 : 

Chat ID: RIE2T1W5WS 
Agent: Harsh 
Comment: Chat was handled as per process guidelines. All the required details were gathered from the cx for lead generation and were forwarded to the client. 

Chat ID: RI80ZSPKGD 
Agent: Harsh 
Comment: Incomplete chat, cx left the chat after the initial response. 

Chat ID: RI60NEVHTI 
Agent: Harsh 
Comment: Chat was handled as per process guidelines. All the required details were gathered from the cx for lead generation and were forwarded to the client. 

No missed/abandoned chats. 

Thanks and regards, 
Harsh Sharma