Subject: Colocation America Chat audit for 09/11/2022
From: Harsh Sharma <[email-masked]>
To: "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Sun, 11 Sep 2022 15:42:32 -0700 (MST)

Hello Team, 

Please find the feedback for the Colocation America chat audit on 09/11/2022 : 

Chat ID: RIY145DC40 
Agent: Anish 
Comment: Cx asked for a hacker tracking service. The agent denied the services but later took cx details and created a lead. We don't send leads for hacker tracking services as we don't offer that service. 

Chat ID: RIX1X32DOJ 
Agent: Anish 
Comment: Incomplete chat, cx left the chat after the initial response. 

Chat ID: RIV0RM2DKD 
Agent: Harsh 
Comment: Incomplete chat, cx left the chat after the initial response. 

No missed/abandoned chats. 

Thanks and regards, 
Harsh Sharma