Subject: JayWay Chat audit for 09/10/2022
From: Harsh Sharma <[email-masked]>
To: "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Sat, 10 Sep 2022 20:40:27 -0700 (MST)

Hello Team, 

Please find the feedback for the JayWay Travels chat audit on 09/10/2022: 

Chat ID: RI30S0SL7U 
Agent: Harsh 
Comment: Incomplete chat, cx left the chat after the first response. Couldn't gather lead generation details. 

Chat ID: RI40H3D8NV 
Agent: Harsh 
Comment: Chat was handled well. Gathered all the lead generation details and forwarded them to the client. 

Chat ID: RI50K8UOAZ 
Agent: Harsh 
Comment: Cx was looking for a vacation to North Korea, Agent informed accordingly that we don't do North Korea vacation planning. 

No missed/abandoned chats. 

Thanks and regards, 
Harsh Sharma