Subject: HFL Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 9 Sep 2022 03:47:05 -0700 (MST)

Chat transcript : 

Rating 
Good 
Comment 
Great job 👏 
Tags 
— 
8:24 AM 
Daniel Hoenecke has joined. 
Daniel Hoenecke 
8:24 AM 
Can I delay my auto shipment? 
8:24 AM 
Harry has joined. 
Harry 
8:24 AM 
Yes 
Daniel Hoenecke 
8:25 AM 
Great delay next one til Jan 2023 
Harry 
8:25 AM 
okay 
Harry 
8:27 AM 
Your next order for Cholesterol Optimizer will now get processed on 01/21/2023 
Is there anything else I can help you with today? 
Daniel Hoenecke 
8:27 AM 
Thank you. Great service 
Harry 
8:27 AM 
Thank you for choosing our website. Please feel free to contact us anytime if you need further assistance. Have a nice time ahead! Goodbye. 
Harry has sent a chat rating request. 
8:28 AM 
Harry has left. 

Daniel Hoenecke has rated the chat Good 
Daniel Hoenecke commented: "Great job 👏" 
8:31 AM 
Daniel Hoenecke has left. 

Audit Feedback : Chat was handled well, helped customer with his concerns and made changes in AS and delayed the next AS shipment to Jan 2023 as per customer request and updated notes in UC as well. 

Thanks and Regards, 
Amit