Subject: HFL Call Report
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 8 Sep 2022 06:41:58 -0700 (MST)

Hi Team, 

Please find the daily call report for HFL for 7th Sep 2022 (7 AM 7th Sep- 6:59 AM 8th Sep IST) 

Name 	Total Calls Picked up 	
Anish 		
Amit 		
Harsh 	10 	
Jason 	13 	
Grand Total 	28 	
		
Abandoned Calls 	5 	
Time 	Duration 	Remarks 
Call from HFL 19012755958 was missed at 9/7/2022 21:35 

	15 seconds 	No one was on call no CB done as well 
Call from HFL 15743331205 was missed at 9/8/2022 0:36 

	15 seconds 	Harsh was on another call at that time however CB was done to the customer 
Call from HFL 19412022428 was missed at 9/8/2022 4:36 

	8 seconds 	No one was on call however CB was done 
Call from HFL 17752041021 was missed at 9/8/2022 5:08 

	9 seconds 	No one was on call however Cb was done 
Call from HFL 17735174776 was missed at 9/8/2022 5:14 

	7 seconds 	No one was on call no CB done 

Hi Harsh and Jason please explain the reasons for all the calls that were missed. 

Thanks and Regards, 
Amit