Subject: Offline Message from vic porter: eb5 received yesterday from Amazon is DOA.
From: Zendesk Chat <[email-masked]>
To: [email-masked], [email-masked]
Date: Sat, 16 Jul 2022 19:05:37 -0000

From: vic porter <[email-masked]>
Phone: 253-307-8980
Location: Tacoma, United States
URL: https://swagtron.com/contact/
Department: SwagTron

eb5 received yesterday from Amazon is DOA. 
Will not power up. tired both methods , red button and pedal method. Battery is charged and inserted correctly with charge port down. Battery voltage is 41.4 measure on the 2 outside battery terminals. 

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Zopim
https://www.zopim.com