Subject: Offline Message from Dustin Reesor: We purchased 2 of your Swagtron Swagboard
From: Zendesk Chat <[email-masked]>
To: [email-masked], [email-masked]
Date: Thu, 16 Jun 2022 02:34:02 -0000

From: Dustin Reesor <[email-masked]>
Phone: 8013479634
Location: Englewood, United States
URL: https://swagtron.com/
Department: SwagTron

We purchased 2 of your Swagtron Swagboard Warrior XL Off-Road Hoberboards. We bought these for our twins for their birthdays. Worked great when we first unboxed them. After about a week the first hoverboard had a wheel issue and the self balancing wouldn’t work. The next week the second hoverboard started doing the same thing. Now neither of them are in working condition. One tire won’t work at all on both hoverboards. Basically both are experiencing the same problem. We are wanting to return these and have them replaced with new products or a refund. Please get back to us asap. Thank you for your support. If you have any question please let me know. Thank you!!

----
Zopim
https://www.zopim.com