Subject: Offline Message from Richie: Hello, just unboxed a new eb6, charged it for 5
From: Zendesk Chat <[email-masked]>
To: [email-masked], [email-masked]
Date: Fri, 10 Jun 2022 10:58:30 -0000

From: Richie <[email-masked]>
Phone: 
Location: , United States
URL: https://swagtron.com/
Department: SwagTron

Hello, just unboxed a new eb6, charged it for 5 hrs, indicator light on charger was always green, never red. Battery life indicator shows empty after charging, bike is innop. Any ideas? Have you seen faulty chargers or batteries? I'm aware of the on/off switch on the handle grip, and the key is turned to on when trying to make it work. Key was off for charging. Any help is appreciated thank you 

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