Subject: Offline Message from mario cruz: Hi, i jut got a brand new eb-6 i put it all
From: Zendesk Chat <[email-masked]>
To: [email-masked], [email-masked]
Date: Thu, 05 May 2022 23:20:35 -0000

From: mario cruz <[email-masked]>
Phone: 4843873034
Location: Allentown, United States
URL: https://swagtron.com/faq/swagtron-product-user-manuals/
Department: SwagTron

Hi, i jut got a brand new eb-6 i put it all together and it shows the battery is completely dead .
i would think i should still see something when i hit the on button but i get nothing at all
and when i put the battery to charge the green never turns red to indicate that it is charging it just stays green on the charger battery pack.
i could use some help getting this to power on i really don't want to ship it back
hope to hear from someone soon thanks 

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