Subject: Ticket Assigned - Conversation with rabia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Nov 2020 08:34:37 +0000

Hi Amit Raghav,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rabia rabia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rabia Bot:  Hi Rabia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9617204452 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527006616            02:02 PM, 26th Nov                     rabia                    .   
         02:05 PM, 26th Nov                   Nikhil                    Hi Rabia, Thank you for contacting us. My name is Nikhil. How may I help you with your order id 9617204452?           02:10 PM, 26th Nov                   Nikhil                    Hi, I'm not getting a response from you. Are we still connected?           02:12 PM, 26th Nov                   Nikhil                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:15 PM, 26th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1760972